ARS Rescue Rooter HVAC Review POFS Award Winner
I usually reserve my coveted “Piece Of Fucking Shit” Award for tech components. Today however, we are breaking new ground and awarding it to an HVAC service. ARS Rescue Rooter.
When your furnace or air conditioning goes out, the customer expectation is to show up within 5 minutes of calling and fix it within 10 minutes. ARS response time is actually very good, But let me spin my yarn.
It is 2 or 3 days before Christmas. I’m at the sink and the vent that usually blows hot air starts blowing ice cold air on my feet. I go outside where the furnace is and it “STINKS”. There is clearly something wrong with the combustion on the furnace.
I go flip the breaker and restart. It blows hot air for about an hour and then turns cold again. When I go outside again, it stinks even worse.
I call ARS and they actually show up in less than an hour. The Tech was kind and went right to work. When he opened the furnace panel it was obvious the burners were not blowing tight, blue jets of flame. It was mostly orange and it wasn’t a compressed jet. It was clearly dangerous.
Tech tells me I need new burners and it will cost $570 to install them.
While he is talking I notice a red light blinking on the Ignition Control Board. I ask him about it. He has no manual, says that doesn’t know what the code means but says that we’ll change the burners and go from there.
The blink code 7 times was a Flame Rollout Switch trip. That means the burner flames are rolling back inside. The switch is a thermal switch that chops the flow of gas to prevent a build up of heat, flame, CO², and prevent a fire.
Hey, he’s the HVAC pro.
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